AI assistant for support
Support that never invents
The assistant answers strictly from your documents. It shows the source, runs diagnostics step by step and hands an engineer only the hard cases — with context.
How it takes a ticket apart
No answer trees. The assistant understands the question, finds the answer in the base and shows where it came from.
Support at work
Live screens, not a description. How the assistant answers, shows the source and runs diagnostics — on real dialogues.
It answers from the documents
A routine request settled in seconds — strictly from your instructions, with nothing invented.
It shows the original source
Next to the answer sits the document with the fragment the assistant relied on highlighted.
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Step-by-step diagnostics
It clarifies the symptoms and walks the customer through the fix step by step — to a result.
Not only answers, more scenarios
Support is a process. The assistant remembers the dialogue, answers from any format in the base and hands the hard case to an engineer at the right moment.
ENGINEER · CONTEXT
Escalation with context
The hard case reaches an engineer as one card — with the history and the dialogue data.
DIALOGUE · MEMORY
Dialogue memory
It remembers what was asked earlier — it does not ask again and does not lose the thread.
BASE · FORMATS
Every format in the base
PDF, DOCX, spreadsheets, audio and video — it answers from everything you uploaded.
Precision in numbers
Support is a measurable metric. The share of closed tickets, the response time and escalations — all visible on the dashboard.
Routine, on its own
from the documents, without an engineer
First answer
at any hour of the day
Answers with a source
the document next to the answer
On the line
at night and at weekends
Not just a chat. A support process.
The answer is only the beginning The assistant passes the dialogue to a human in time, collects ratings and topics — and answers from the latest version of the base.
Auto-stop
The customer asks for a human — the assistant stops and calls an agent.
Answer ratings
Customers rate the answers — you can see where the knowledge base needs work.
Topics and analytics
Tickets are grouped by topic — you can see what people ask about most.
A living base
Change a document and the assistant answers from the new version immediately.
MANIFESTO
It answers only from the documents. It shows the source. It invents nothing. It walks to the fix step by step. It gives the hard case to an engineer with context.
What people ask about support
Only from your knowledge base — instructions, policies, FAQ. It answers strictly from them and shows the source document on request.
Support from your own docs
Free plan, no card required. Upload the instructions and the assistant starts answering precisely, with a link to the source.
Sign up
Create an account in a minute — no card, free plan forever.
/02Instructions
Upload documents, the FAQ and the policies — the knowledge base is ready.
/03Sources
Switch on the link to the original source in answers.
/04Launch
The assistant answers from the docs — precisely and with nothing invented.
Test it on your own data
Upload your own documents and catalogue — then ask the assistant the questions people ask you. That is the only test that means anything.