Skills in the chat

01ASSISTANT · SKILLS

It does more than answer

Skills are ready actions in the chat. Where an ordinary bot would send a link, the assistant opens a form, shows cards and sees the job through.

SERVICES

Appointment booking

The customer picks a time inside the chat — the slot is taken and the reminder is out.

SALES

A request in the dialogue

The form opens in the chat window: name, phone, comment — and the request is with a manager.

QUOTE

Price calculator

The assistant asks the questions and works out the price — the customer leaves with a number.

The skills marketplace

Skills are like apps for the assistant. Ready-made ones switch on from the catalogue. Custom ones are built from the open documentation — and published on the marketplace where other companies find them.

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Order status

An order number and the chat shows a card: where the parcel is and what happens next.

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Cards and panels

A skill shows the result visually — as a card under the answer or a panel across the chat.

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Prompts at the right moment

The assistant works out when to use a skill — from the meaning of what the customer said.

03ARCHITECTURE

How a skill is built

The skill in the centre, its links around it. Trigger phrases raise it at the right moment, the interface lives in the chat, and a request with validated fields goes to your CRM.

Trigger phrases
The skill recognises the question
Form and cards
An interface inside the chat
Request
A result with field validation
CRM and CSV
amoCRM · Bitrix24 · export
Skill
04WEIGHT AND SPEED

Light and instant

A skill weighs down neither the site nor the dialogue. It lives inside the widget, loads only when called and opens in a fraction of a second.

01

Skill weight
loaded lazily — only when called

02

Panel opening
the interface unfolds instantly

03

Impact on the site
the skill lives in the widget, not on the page

04

In the dialogue
the skill waits for its phrase in every chat

Weight · KB · by skill type
PeakTypical
05CATALOGUE AND BUILDER

Ready-made from the catalogue. Custom ones for your scenario

Need a special scenario — there is the skill creator. Describe the steps in plain words and it assembles the skill for you: forms, cards and the phrases the assistant recognises it by.

01

A toggle.
A skill from the catalogue switches on with one toggle.

02

Code.
Ready scenarios work out of the box — no developers.

03

Requests.
Every one lands in the admin; export to CSV, amoCRM and Bitrix24.

GET STARTED

Test it on your own data

Upload your own documents and catalogue — then ask the assistant the questions people ask you. That is the only test that means anything.