The customer settles it themselves
of routine tickets the assistant closes itself — no agent, no queue
to the first answer — from documents, statuses and actions
at night, on holidays and at peak hours — the assistant is on the line
Parsewise is an AI assistant that answers on your company data. The customer gets the answer, checks the order status and completes the action themselves — in one dialogue, while the team handles the hard cases.
The customer settles the question themselves — in real time
How the assistant closes a ticket without an agent
A queue to an agent is not service. The assistant settles the routine question at once: it answers from the documents, checks the status and completes the action — while the team handles the hard cases.
It answers, checks and completes
No scripts and no answer trees. The assistant learns from your knowledge base and settles the routine itself — only the hard cases reach a human.
It settles routine questions from your documents and FAQ — precisely and without a queue.
The status of an order or a request — through connectors to your systems, right in the chat.
A return, a booking or a request is completed by the customer without leaving the dialogue.
Scenarios at work
Live screens, not a description. How customers settle routine questions themselves — a return, a status, a booking — on real dialogues.
A return without an agent
The customer asks how to return an order — the assistant answers by your rules and files the request inside the dialogue.
An order status instantly
An order number into the chat — the current status from your system in reply, with no hold music and no calls.
A booking in one dialogue
The assistant finds the time and books it: a confirmation for the customer, a finished request for you.
Not only the routine — more scenarios
Self-service is wider than an FAQ. The assistant changes plans and reservations, answers from documents and calls a human at the right moment.
What people ask most often.
Routine questions from your documents and FAQ, checking the status of an order or a request, and simple actions — a return, a booking, a request. The customer does all of it themselves, in one dialogue.
Let the customer settle it themselves
Free plan, no card required. Upload the documents and the assistant starts closing routine tickets without an agent.
Sign up
Create an account in a minute — no card, free plan forever.
/02Documents
Upload the FAQ, the instructions and the policies — the knowledge base is ready.
/03Connectors
Connect order statuses and actions — optionally.
/04Launch
The assistant answers and completes — the customer settles the question themselves.
Tell us your task
Projects by type grow year over year
MVP, redesign, AI and support — cumulative
The studio profile across key axes
Speed, quality, transparency, engineering
Research, design and build overlap
Parallel streams — not a waterfall