Channels · Widget
01

Of code on the site
one line and the widget is live

02

To the first answer
no waiting, no queues

03

Always on
no weekends, no breaks

A widget for your site — light, alive, yours

01THE WIDGET AT WORK

It shows, not just answers

The customer meets someone to talk to, not a «bot». Answers, cards, profiles and actions — all in one window on your site.

Dialogue
IN DIALOGUE · A live dialogue

Answers and highlights the source

An answer to the point plus a highlight of the document or product it rests on — the customer sees the source, not an invention.

IN DIALOGUE · Display in chat

Product cards and comparison

Photo, price, availability and a buy button, plus a spec-by-spec comparison — right inside the chat window.

Matching
IN DIALOGUE · Matching

Profiles and matching by task

Specialists, services, listings — speakers, technicians, experts. The customer describes the task in words and the widget shows the fits from your base.

02TOUCHPOINTS

One solution, every channel

The same platform and the same knowledge base at every touchpoint. Connect it once and use it everywhere your customers ask questions.

/01

Website

Storefront and landings: it answers, recommends and leads to the purchase without taking the customer off the page.

/02

Wiki

Knowledge base and portal: answers from documents with the source highlighted.

/03

Customer portal

Customer self-service: statuses, requests and actions without calling an agent.

/04

Intranet

An assistant for staff: policies, HR questions and internal services.

/05

Front office

Prompts at service desks: an exact answer in seconds with the customer in front of you.

/06

Call centre

First line: it takes the routine tickets and hands the hard ones to an agent with full context.

03SKILLS · ACTIONS IN CHAT
One scenario — from the question to a completed request
Skill creator — no-code · UI library · forms in chat

Booking, request, quote, reservation or review a skill runs the scenario inside the chat and the result goes to your system.

/S

Skill creator

Build the scenario with a mouse · ready use cases for sales and support

Connectors: the assistant works with your systems CRM, 1C and the warehouse.

DEMO · STOCK

Stock check

«Is this in stock?» — the assistant calls the connector itself and answers with a fact from your system.

DEMO · CRM

Order status

The customer gives an order number — status and delivery dates arrive from the CRM straight into the chat.

DEMO · 1C

Prices and stock

Live pricing and stock from 1C at the moment of the answer — no manual exports.

DEMO · CRON

Scheduled report

«Send me the status every morning» — a cron task runs without an operator.

Integrations · Connectors
01

Tools and hooks
a standard protocol for integrations

02

Data from your systems
prices, stock and statuses at answer time

03

Scheduled jobs
reminders and reports without an operator

04CONNECTORS

Connectors are headless skills for your systems

A connector is a skill without an interface. Headless skills for MCP tools and data hooks: the assistant calls them by context and pulls data from your systems at the moment of the answer.

CRM
Deal and customer statuses
ERP · 1C
Prices, stock, documents
Databases and APIs
Any data on request
05ARCHITECTURE

What the solution is made of

Backend and UI in one delivery. A vector store, embeddings and a RAG pipeline with a reranker, skills and connectors, catalogue, profiles and documents — under the hood. Fast on the outside, serious underneath.

UI
Backend
Lightweight chat
Cards
Comparison
Forms
Vector store
Embedding
RAG
RAG query
Reranker
Skills
Connectors
Catalogue
Profiles
Documents
06UNDER THE HOOD · AI

From a question to a decision

Smart RAG and current models. The widget understands a question the way a person does, finds the answer in your data and decides what to show: an answer, a card, a form or a live agent.

07RESULT · METRICS

The numbers move the right way

A live channel instead of a contact form — and the metrics climb. The widget answers instantly, drives to an action and takes load off the first line. Conversion and loyalty climb, the cost of an answer falls.

01

Conversion
from dialogue to request

02

Response time
to the first reaction

03

Repeat visits
back into the same chat

04

Cost
of a single answer

Dialogues · load · actions · by week
DialoguesTo agentsTo an action

AI closes more dialogues · the load on agents drops

REQUEST

Tell us your task

PORTFOLIO BY TYPEBY YEAR

Projects by type grow year over year

MVPRedesignAISupportTotal

MVP, redesign, AI and support — cumulative

STRENGTHSPROFILE

The studio profile across key axes

Speed, quality, transparency, engineering

PROJECT PHASESOVER TIME

Research, design and build overlap

Parallel streams — not a waterfall