Assistant persona

01ASSISTANT · PERSONA

Who your assistant will be

Parsewise is an AI assistant that answers on your company data. The persona sets how it does that: a name, a face and an instruction turn the model into an advisor, a salesperson or a support engineer.

Set up the persona
PERSONA · ADMIN

The «Persona» section

One page in the admin: name, avatar, instruction and behaviour — no code, no developers.

02SETUP

Name, face, character

Six settings and the assistant speaks in your company’s voice. Everything changes on the fly with no restart: save it and the next dialogue already sounds different.

/01

Name

How the assistant introduces itself in a dialogue. A random name by default.

/02

Avatar

Upload a photo, drop a file onto the page or pick from the gallery — 25 live portraits and a set of illustrations.

/03

Instruction

Goal, tone and audience in free text: «advise gently and carry them to an order» or «answer by the book, like a service engineer».

/04

Invitation

The button text a dialogue starts from. «What is your question?» by default.

/05

Language and theme

Russian or English, light, dark or system theme, the colours and the widget position.

/06

Behaviour

Source files attached to answers, a pause when someone asks for an agent, file uploads from the visitor.

03THE PORTRAIT MATTERS

The portrait matters

The persona sets the goal. Advise gently and carry the customer to a purchase — or serve B2B clients strictly by the book. One assistant, different characters.

Anya · retail
Gentle advisor
  • Clarifying questions
  • Matching to a budget
  • Carrying to an order
Sergey · B2B service
Service engineer
  • Answers by the book
  • Diagnostics
  • Field visit request
Mark · electronics
Expert salesperson
  • Catalogue knowledge
  • Model comparison
  • Bundles and upsell
Vera · intranet
Employee helper
  • HR questions
  • Policies
  • Internal services
04PORTRAIT MAP

Character is a coordinate

X axis is the scenario, Y axis is the tone. A free-text instruction places the assistant anywhere on the map — from gentle selling to strict service.

Gentle tone ↑Expert tone ↓salesservice →
Anyagentle advisor
Danmatching to a budget
Markexpert salesperson
Lenasupport 24/7
Veraemployee helper
Olegbooking administrator
Igortender specialist
Sergeyservice engineer
Takeaway

A point on the map

The ready characters are landmarks. Your own instruction puts the assistant anywhere between them.

05 · ONE DATASET

Catalogue. The data does not change — same products, documents and prices.

Instructions. The advisor asks about the budget and offers two options; the expert compares specs and assembles a bundle.

Edits to the data. Only the persona changes — and the answers change with it.

One dataset, different answers

The data answers «what», the persona answers «how». «Recommend me a laptop» sounds different from a gentle advisor and from an expert salesperson — while the catalogue is the same.

CHARACTER

Assemble your assistants character

A default persona is assembled for you. A random name, a matching live photo and the invitation «What is your question?» — replace any detail when you get to it.

REQUEST

Tell us your task

PORTFOLIO BY TYPEBY YEAR

Projects by type grow year over year

MVPRedesignAISupportTotal

MVP, redesign, AI and support — cumulative

STRENGTHSPROFILE

The studio profile across key axes

Speed, quality, transparency, engineering

PROJECT PHASESOVER TIME

Research, design and build overlap

Parallel streams — not a waterfall